Privacy Policy
PRIVACY POLICY AND PERSONAL DATA
FIORÉALE, a sole proprietorship with a capital of 1000 euros, registered with the Trade and Companies Register of Marseille / Email address: fioreale.ofc@gmail.com
PERSONAL DATA
The General Data Protection Regulation (GDPR) is a set of laws implemented by the European Commission from 25 May 2018, for all companies operating in Europe. FIORÉALE is therefore subject to this regulation.
WHAT CHANGES IN PRACTICE?
To protect Internet users from data leaks or misuse of personal data, companies are now required to inform visitors about all IT processing performed based on the data collected.
Like all e-commerce merchants, we collect data about our users and work with several third-party vendors who, therefore, have access to some of our data. This data is essential to provide you with the best possible experience on our site and to ensure that your order is processed correctly.
WHERE ARE THE FIORÉALE SERVERS LOCATED?
The servers of the fiorealeufc.com website are hosted exclusively by Shopify. Our database, which is necessary for the operation of the site, is stored on these servers. Customer account information is stored there. To allow you to recover your order history, this data is deleted only upon request.
WILL FIORÉALE SELL MY PERSONAL DATA?
FIORÉALE does not sell your personal data and never will. Some companies exchange customer files for commercial prospecting purposes, but this is not the case with FIORÉALE. All the data we collect stays with us and will never be shared, rented or sold to third parties.
ARE MY PASSWORDS SAFE?
Passwords are stored in encrypted format, and it is impossible to decipher them. Your passwords are therefore safe.
WHAT ABOUT MY CREDIT CARD NUMBER?
For credit card payments, we work with [payment provider/bank name], which guarantees the security of your data. We never have access to your credit card number.
WHAT PERSONAL DATA DO YOU COLLECT AND HOW ARE THEY USED?
FIORÉALE may ask the user to provide personal data during the consultation and use of the site, in particular:
- When the user creates an account
- When the user places an order on the site
- When the user contacts customer service
The data collected are intended for use by FIORÉALE to manage the commercial and contractual relationship with the user and, if necessary, to inform him/her about offers and news.
The user may receive electronic communications from FIORÉALE and its partners, provided that he/she has given his/her explicit consent. The user may unsubscribe at any time through the unsubscribe link contained in these electronic communications.
In accordance with the Personal Data Protection Act of 6 January 1978, amended by the Act of 6 August 2004, you have the right to access, oppose and rectify your personal data, as specified in the chapter "privacy protection".
The use of cookies by the site editor is exclusively aimed at enabling or facilitating electronic communication.
Visitors and/or customers are invited from the home page to express their consent to the use of these cookies and always have the option to accept or refuse the saving of cookies by configuring their browser settings.
ORDERS
When you create a customer account on our site, we store in our systems all the information necessary to process your order: email, name, surname, postal address and telephone number, to prepare and deliver your package.
This order data is shared with various vendors who work to deliver your package to you: the people who prepare your package and the courier who delivers it. These parties cannot use your data for any purpose other than to process your order, and they must delete this data from their systems after processing.
These providers store data in data centers in Europe. However, if you choose to receive your order outside of Europe, your data, such as your postal address, will necessarily be transmitted to the logistics services of the courier that delivers the package in that country.
STATISTICS
To constantly improve, we use software and services managed by third-party providers to better understand our business. Therefore, we provide these tools with data about our customers, your browsing history on our site and information about the products ordered. Most of our tools are hosted in France.
Therefore, all data processed for statistical purposes outside Europe are completely anonymized.
ADVERTISING
Like most online retailers, we log your visits to display ads when you browse other websites. This process does not involve the processing of personal data, and neither the advertising agency nor the third-party websites that display our ads have access to your contact details. If you no longer wish to see our ads, you can delete cookies from your browser.
How to delete cookies ? Link to delete cookies
WHAT HAPPENS IF I WANT TO MODIFY OR DELETE THE DATA YOU HAVE ABOUT ME?
Most of the data can be modified directly by you from your customer account on our site. If you can't find what you are looking for, we invite you to send an email to fioreale.ofc@gmail .com specifying your request.
COOKIE POLICY
FIORÉALE (hereinafter "FIORÉALE") informs users through this policy that it may use cookies while browsing the various interfaces and pages of the website www .fiorealeufc .com (the "Site") as well as during the registration, download and update process of the site.
By using the Site, you expressly consent to the use of cookies in accordance with our Cookie Policy.
WHAT ARE COOKIES?
A cookie is a small text file that a web server can store on a computer's hard drive to store information about the user. The cookie uniquely identifies your computer and can only be read by the website that sent it to your computer.
WHAT ARE COOKIES USED FOR?
The use of cookies is intended to recognize users and offer a better and more personalized service. For this purpose, we identify the user's origin, their preferences (country, session settings, browser characteristics, usage information, etc.) and collect information about the use of our site.
The use of cookies allows us to collect statistical information on the use of our site.
By configuring your browser to reject cookies, some features, pages and areas of the site may not be accessible, for which we cannot be held responsible. Also, please note that when you reject the installation or use of a cookie, a rejection cookie is installed on your terminal. If you delete this rejection cookie, it will no longer be possible to identify you as a user who has rejected the use of cookies.
HOW CAN I DISABLE COOKIES?
You can configure your browser to accept or reject the cookies received, or to have the browser notify you when a server wants to store a cookie, or delete it from your computer. On a mobile phone, you can delete cookies in the "Settings" section.
Internet Explorer : In the "Tools > Internet Options" menu, click on the "Privacy" tab, select the desired setting and press on advanced settings. Select "Override automatic cookie handling" and choose "Enable" or "Block".
Firefox : In the "Tools > Options" menu, click the "Privacy" tab. Enable or disable "Accept cookies from websites" or "Tell sites I don't want to be tracked," depending on your browser version.
Chrome : In the "Tools > Settings" menu, click "Privacy > Content settings". After selecting "Show advanced settings", choose your preferred cookie settings.
Opera : In the "Settings > Preferences" menu, click the "Advanced" tab. In the "Cookies" menu, select "Accept Tracks" or "Never Accept Cookies".
Safari : In the "Tools > Preferences" menu, click the "Security" tab. Under "Accept Cookies," select "Always" or "Never."
If you use another browser, you can find more information about managing cookies in the help or support section of the browser itself.
FIORÉALE reserves the right to modify the Cookie Policy in accordance with the law, regulations or to adapt the policy to the instructions provided by the CNIL. FIORÉALE encourages users to consult the Cookie Policy regularly to stay informed of changes.